Privacy Policy

1. Introduction

Welcome to LUMI, your AI-powered English conversation partner. At LUMI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our language learning platform and services.

By using LUMI, you agree to the collection and use of information in accordance with this policy. If you do not agree with the practices described in this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us, including:

• Name and email address (when you sign up for our waitlist or create an account)
• Profile information and learning preferences
• Communication preferences and feedback

2.2 Voice and Conversation Data

As a conversational AI language learning platform, we collect:

• Audio recordings of your voice during conversations with LUMI
• Transcripts and analysis of your speech patterns
• Pronunciation data and language performance metrics
• Conversation content and learning progress

2.3 Usage Data

We automatically collect certain information about how you use our services:

• Device information (type, operating system, browser)
• Usage patterns and session duration
• IP address and general location information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and improve our AI language learning services
• To analyze your speech patterns and provide personalized feedback
• To track your learning progress and generate performance reports
• To train and improve our AI models for better language instruction
• To send you updates, educational content, and service communications
• To ensure the security and proper functioning of our platform
• To comply with legal obligations and protect our rights

4. AI and Machine Learning

LUMI uses artificial intelligence and machine learning technologies to provide personalized language learning experiences. This includes:

• Processing your voice data to provide pronunciation feedback
• Analyzing conversation patterns to adapt to your learning style
• Using aggregated, anonymized data to improve our AI models
• Generating personalized learning recommendations and progress tracking

Your individual voice recordings and personal conversations are not used to train AI models accessible to other users. We maintain strict data segregation to protect your privacy.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given explicit consent for specific sharing

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Voice recordings and conversation data are typically retained for the duration of your active use of LUMI plus a reasonable period thereafter to maintain your learning progress. You may request deletion of your data at any time by contacting us.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of processing in certain circumstances

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of voice data, secure data transmission, regular security audits, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

LUMI is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings, though this may affect some functionality of our services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this policy. Your continued use of LUMI after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: